The Benefits Of A Point Of Sale System
As a customer you have probably come across this machine a number of times or maybe each time you went to the store. This gadget allows you to pick up what you like while you stroll down the entire floors of the store and then relinquish a certain item if it does not agree with your wallet at the point of sale system counter. Yes, purchasing has been made simpler and easier.
What is point of sale system?
In simple terms the point of sale system issues bills, receipts, records and keeps a track of the various products in a store at one go. This hardware and software computerized technology has replaced the electronic cash register at stores all over the world, solving innumerable operational problems.
For the retailer, the point of sale system or POS as it is commonly known has its unique advantages. The biggest advantage is the store employees find more time for the customer (which is actually their core job), rather than spend precious time on inventory, searching, recording tracking, etc.
Customer-centric service becomes uncomplicated as the POS scans each item of sale, registers the price, marks any item on sale, products being sold at reduced costs, items on temporary discount promotions etc. The person at the counter does not have to bother with manual efforts to do so. Each customer gets the full attention of the salesperson, receives a receipt of the payments done, detailed description of each item bought at full price or discount or promotional.
Since this machine embodies record-keeping it tracks every item to the last piece, cutting down on stock taking every now and then. This is another aspect of man-power being deployed more productively – with the customer. It also records the customer’s name, mode of payment, amount of purchase, date of purchase, list of items purchased and many more details about the customer like birth dates (at some outlets) etc.
Overall business benefits
You can be assured your business is running smoothly even in your absence with the POS installed at your outlet. There are no more shortages, as the machines track record is exemplary. Lesser staff need not pose a problem, as every item is accounted for mechanically.
You keep up with the trends of the day at one glance of the records, which gives you an idea of what were hot and what items were not. So now you know what products have to be stocked up and you get the balance of the items too. So even before the day is over, you can order for fresh stocks which will keep the cash register ringing.
Once you have bought yourself this machine you conduct your business in smarter and economical manner. You reduce costs by cutting out unpopular products and stocking up with the most favorite items. Customer service at your store gets better, which in turn means more satisfied and repeat customers. Happy customers also tend to pull in fresh customers – so you are doubly benefited. Financially, you are in full control because the POS registers every cent, so there is no room for cash shortage at the end of the day. Your enterprise is efficient, performance and customer oriented, does swift business, and gives three-fold happiness to you, your employees and most importantly to your customers.